Key Account Program & Contract Optimization

⭐ Description
Managed full lifecycle ownership of key accounts such as BASF, Lupin, and Meghmani, overseeing contracts, pricing frameworks, documentation, regulatory licensing, and delivery coordination. Ensured service continuity and commercial discipline while proactively identifying cross-sell opportunities from new product launches.

✨ Built structured pricing and contract mechanisms that improved account-level profitability.
✨ Ensured full compliance with regulatory and licensing requirements for pharma and chemical customers.
✨ Deepened enterprise relationships, enabling cross-selling into adjacent product lines and new launches.
✨ Achieved 93% target attainment with a 25% contribution to the business unit, the highest recorded at the time.